Frequently asked questions

🔮 How long do the nails last?

Our press-on nails are spellbound to last! With proper application and care, they can enchant your fingertips for up to 1–2 weeks. Use nail glue for longer wear or adhesive tabs for a shorter, less committed ritual.

🧹 Do you accept returns?

Due to the magical and hygienic nature of our products, we can’t accept returns on opened or used items. But if something arrives damaged or incorrect, send us a message within 48 hours — we’ll fix it faster than a broomstick ride.

🌙 Do you ship internationally?

Yes, witches and mortals from afar are welcome! We ship to select international destinations. Shipping times and customs may vary based on your realm — see our Shipping Policy for full details.

🕰️ When are you open?

The coven operates Monday to Friday, 9am–5pm UK time.
We rest our wands on weekends and UK bank holidays — but don’t worry, your messages will be waiting in our crystal ball.

📦 When will my order ship?

Our magical dispatch team processes orders within 1-2 working days. You’ll receive an owl (okay, an email) with tracking once your order has left our lair.