Accessibility Statement

Effective Date: 17/10/2025
Last Updated: 17/10/2025

The Nail Siren is committed to making our website accessible to as many people as possible, regardless of technology or ability. We aim to ensure that our site can be used by everyone, including people with visual, hearing, cognitive, or motor impairments.

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What We’re Doing

We are actively working to improve the accessibility and usability of our website by following relevant accessibility standards, including the **Web Content Accessibility Guidelines (WCAG) 2.1**, level AA.

This means we strive to:

- Ensure text is clear and readable  
- Use consistent navigation across the site  
- Maintain sufficient colour contrast  

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Limitations and Alternatives

While we aim to meet accessibility standards, we know some parts of the website may still not be fully accessible. This may include:

- Some third-party content (e.g. payment gateways or embedded tools)  
- Occasional formatting issues on older browsers or mobile devices

We are continuously working to improve these areas.

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Feedback and Contact Information

If you experience difficulty accessing any part of our website, please let us know so we can help or provide an alternative.

Email: Thenailsiren25@gmail.com
Postal Address: 2 Falcon Way, RM15 5FW 
We aim to respond within 5–7 business days.

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Enforcement

Though not required by law for private businesses, we take accessibility seriously as part of our duty to provide inclusive services under the **Equality Act 2010**.

If you feel we are not meeting accessibility requirements, you can contact the **Equality Advisory and Support Service (EASS)** for guidance:  
https://www.equalityadvisoryservice.com

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Ongoing Commitment

We regularly review this statement and our website accessibility efforts. As our website grows, we will continue to make improvements for all users.